Automation for dental clinics

Patients book themselves, get reminders, and receive draft replies to common questions - and it works with your existing website. Reception spends less time on the phone and more time with patients.

I'm Marcis, a developer with 15 years of experience. You work directly with me, no middlemen. You don't need to buy a new website: I connect the automation to the one you already have. Price and timeline are agreed in advance.

Where a clinic loses time and patients

The phone rings while reception is busy. The same questions - prices, opening hours, how to prepare for a visit - get answered every day.
Patients don't show up. A no-show means an empty chair and lost time for the dentist.
Evening messages go unanswered. If a patient writes after hours and only gets a reply the next day, they've often already chosen another clinic.
The existing website doesn't lead to a booking. If it's not immediately clear how to book, people call or leave. That can be fixed without changing the whole site.

Automations that work with your existing website

Booking requests

A booking form or button on your website: the patient gets an automatic confirmation, reception gets a notification.

Reminders before the visit

Email (and SMS via sales.lv if you want), with the option to confirm or reschedule.

Draft replies

Draft replies in Latvian, English and Russian to the most common questions. Your staff approves each reply before it's sent.

One request list

Every request in one list, so nothing gets lost.

Optional: a new, fast, SEO-optimized website if the current one is outdated or slow. That's an add-on, not a requirement.

How it works

  1. 1

    Free 20-minute call

    I find out what website and booking system you have, and where reception loses the most time.

  2. 2

    Quick review and a fixed price

    I check how I can connect to your systems and quote a price and timeline - usually around 2 weeks. The review is included in the price.

  3. 3

    I build it and we launch together

    If you want, I keep maintaining and improving it with a monthly care plan.

Patient data stays with you

  • On the booking form I only collect what's needed for the booking: name, contact details and preferred time. No symptoms or diagnoses.
  • AI only answers general questions: prices, opening hours, address, how to prepare for a visit. Health information is never given to it.
  • A person approves every AI-drafted reply.
  • Data is stored on Vercel and Supabase infrastructure, and AI replies are drafted with OpenAI. A privacy policy and data processing agreement are prepared together with your clinic.

Read the privacy policy

Fixed price, clear offer

You'll get the exact price for your case on a free consultation.

Bookings & reminders

The base: a booking form, confirmations and reminders

Price after a free consultation

What's included

  • Booking form or button on your existing website
  • Automatic confirmation to the patient
  • Notification to reception
  • Reminders before the visit with confirm or reschedule
  • A list of all requests

What's not included

  • AI draft replies
  • A new website
  • Monthly care plan

Timeline

Usually 2 weeks after the proposal is approved

What I'll need from you

Access to your existing website and (if you have one) your booking system

Book a consultation

Assistant

Everything in Bookings & reminders, plus draft replies

Price after a free consultation

What's included

  • Everything included in Bookings & reminders
  • Draft replies in Latvian, English and Russian to your most common questions
  • Your staff approves every reply before it's sent

What's not included

  • Fully automatic replies with no approval step
  • A new website
  • Monthly care plan

Timeline

Usually 2 weeks after the proposal is approved

What I'll need from you

Your most frequently asked questions and answers, from your own experience

Book a consultation

New website

An add-on if your current website is outdated or slow

Price after a free consultation

What's included

  • A website of up to 5 pages (services, doctors, prices, contact)
  • Mobile version and SEO basics
  • Connected to the automation

What's not included

  • Not required - only works as an add-on to the base package

Timeline

By agreement, added to the base package's timeline

What I'll need from you

Existing texts/images (if any), access to the domain

Book a consultation

Care plan

Monthly monitoring so everything keeps running

Price after a free consultation

What's included

  • Monitoring and fixes
  • Small changes
  • Updates
  • A monthly report

What's not included

  • Large new features (offered separately)

Timeline

Ongoing, monthly subscription

What I'll need from you

Nothing extra - starts right after launch

Book a consultation

What's not included in each package, I'll write down before work starts, together with the proposal.

Example: what this looks like in practice

For illustration - a made-up clinic, to show how the automation would work for you.

Dental clinic "Smile+"

  • 7:40 PM - a patient fills in the booking form outside office hours. They immediately get a confirmation with the visit time.
  • 8:15 AM - reception opens the morning request list and sees everything that came in overnight. Nothing is lost.
  • The day before the visit, the patient gets a reminder email with a "Confirm" or "Reschedule" button.

This is an illustrative example with a made-up clinic, not a real client.

Frequently asked questions

Do I need a new website?

No. I connect the automation to your existing website. If it's outdated or slow, I can offer a new one as an add-on, but it's not required.

Can't I just build this with AI myself?

Some parts, yes. The harder part is connecting bookings, reminders and requests so they run reliably every day, and getting patient data security right. That's what I build and maintain.

Does the AI see patients' health data?

No. It only answers general questions, such as prices, opening hours and how to prepare for a visit. Health information is never passed to it.

Will AI reply to patients without us knowing?

No. Your staff approves every reply before it's sent.

We already have a booking system. Does that work?

I check whether I can connect to it. If not, booking requests go to reception and your staff enters them into your existing system.

How long does it take?

Usually around 2 weeks from approving the proposal. We agree on the exact timeline before work starts.

How much does it cost?

The packages are shown above. I quote the exact price after the 20-minute call, and it's fixed.

What happens after launch?

You can continue on your own, or choose the care plan: I monitor it, fix issues and make small changes.

Will notifications and replies be in Latvian, English and Russian?

Yes. Latvian is the base language, and I also offer English and Russian for both reminders and AI draft replies.

Let's look at where your reception loses the most time

A free 20-minute call, no obligations. I'll tell you what's worth automating and what isn't needed.

For questions, write to info@medicity.health or call +371 20143149.

Free mini-audit

Send your website address and email - I'll review it and send back 3 concrete ideas to improve it.